Online casino scams

1. There is a problem with Return To Player (RTP)

The RTP (return to player) is the percentage of money from all bets over a period of time that will be returned to players. It’s the opposite of the house edge: if the house edge is 10%, the RTP is 90%, etc. Online gambling sites that are reputable and reliable will always display their RTP. They will also include information about the relevant gaming enforcement agency that has approved the site in the footer or somewhere else on the page.

You should be wary of casinos that don’t show the RTP at all, or that have an RTP lower than 80%. The average RTP should be between 94 and 98%.

2. Something went wrong with withdrawal

Imagine this: you’ve just finished up an incredible run and you are simply waiting for the money to reflect in your account. The wait goes on for days, weeks, and even months. Even though you’ve gone through a lengthy account verification process and confirmed the withdrawal, the casino just seems unwilling to pay up.

This is a common kind of online scam. Casinos start out paying on time, but the payments slowly become more complicated and take longer to reflect in your account. They will often say it’s got to do with a clash with their terms and conditions that you‘ve agreed to.

One of the best ways to avoid this is to read reviews on the site and hear other people’s experiences. You should also make sure that there is a range of withdrawal options. Look out for sites that only have one or two options and that don’t support PayPal. Paypal is incredibly stringent in their verification process and usually indicates that the company is legitimate.

4. Lack of customer service

If you can’t find many options to get in touch with an online casino, or if you’re having difficulty getting through to whatever contact options they do advertise, this could be a serious red flag. 

3. Asking for personal data

If an online casino asks for personal information that could put you at risk, don’t give it to them!

Personal data theft is one of the most serious and common scams online, but any reputable gaming company will have security measures in place to protect yours.

What you can do?

  • Report the casino: It’s imperative that you report the fraudulent site as soon as you can to the relevant authorities. You can do this in a number of ways: Through sites like Online Casino Inspector or through the casino regulator in your country. The more complaints that are received the more likely an investigation will take place. This is the most likely way that a casino will get its operator’s license revoked.

  • Expose them to others: You obviously don’t want other people to go through the same damaging experience that you did and so it is important that you expose these casinos to other players. If you have friends that play at casinos online then you should tell them about the site that scammed you. Get in touch with people on popular gambling forums and write about your experience there. It’s more than likely that other people will speak up after having the same experience as you too. The next person who comes across these posts will likely give the casino that you have spoken about a skip.

It’s always a good idea to go through the casino blacklist to ensure that the casino isn’t on there. If they are, it’s best to walk away immediately — they’re on the blacklist for a reason. Be safe when choosing an Online casino!